Terms and Conditions

This Privacy Policy applies to all your dealings with Legrand Australia Pty Ltd and related Legrand Group entities which may carry on business activities in Australia such as Legrand France, BTicino and Legrand North America (hereafter collectively referred to as “Legrand”) in relation to personal information they obtain, to the extent that the Privacy Act 1988 (Cth) (“the Act”) and the Australian Privacy Principles (“the APPs”) applies to that personal information.

“Personal information” is defined under the Act as meaning ‘information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not’.

Our Credit Reporting Policy applies specifically to credit related personal information to which Part IIIA of the Act applies. A copy of our Credit Reporting Policy can be obtained on our website at www.legrand.com.au

General Data Protection Regulation (EU) 2016/679

The collection, control and processing of “personal data” of individuals in the European Union (“EU”) may also in some circumstances be subject to the General Data Protection Regulation (EU) 2016/679 (“GDPR”). To the extent that the GDPR applies to any personal data of individuals in the EU collected by Legrand Australia Pty Ltd, this Privacy Policy shall also apply.

“Personal Data” is defined under Article 4 of the GDPR as meaning any information relating to an identified or identifiable natural person who can be identified, directly or indirectly by reference to an identifier such as name, identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Personal Information and/or Personal Data is referred to herein as “personal information”.

Your acceptance of this Privacy Policy

By using this website or entering into contracts with us or otherwise providing us with your personal information, you agree to the terms of this Privacy Policy. Depending on the manner in which you communicate with Legrand, further privacy information may apply in addition to the matters discussed in this Privacy Policy. From time to time Legrand may update this Privacy Policy. When changes are made, we will revise the date of last update listed at the end of this Policy. We encourage you to check our website regularly for any updates to our Privacy Policy.

Links

Our website may contain links to other websites. Legrand is not responsible for the practices employed by websites linked to, or from, our website. We encourage you to be aware of when you leave our website, and to read the privacy policies of all websites.

What kinds of information do we collect and hold?

Personal Information/Personal Data Legrand only collects and holds personal information where the information is reasonably necessary for one or more of our functions or activities. To the extent that the information falls within the above definitions of Personal Information or Personal Data, the Personal information or Personal Data collected may include:

  • your personal details such as your name, date of birth and gender; bank account details, employment details;
  • contact details including: home address, email address; telephone number;
  • user IDs and passwords;
  • IP address, domain name,
  • records of communications between Legrand and yourself;
  • usage information;
  • geo-location and layout of home (names of modules, floors, type and on/off status & battery level of equipment,  electricity consumption) which may be collected when using Legrand’s Apps;
  • and any other information disclosed by you.


Sensitive information

Legrand only collects and holds sensitive information about you where you consent to the collection of the information and the information is reasonably necessary for one or more of our functions or activities. The kinds of sensitive information that may be collected about you include information revealing membership of a professional or trade association or union membership.

How do we collect and hold your personal information?

Legrand collects and holds personal information in a variety of ways. For example, personal information may be collected:

  • when you or your business enter into business transactions with us,
  • when you fill out a form, deal with us over the phone, send us a letter, send us an email,
  • when orders are made; when accounts are established, when purchases or refunds are made, and in connection with other services and activities we make available;
  • when you visit our website, when you submit your email address to our website mailing list;
  • when you apply for a job or make an employment-related inquiry,
  • when register with us,
  • when you download our Apps or register to use the Apps; and
  • from publically available sources.
     

Legrand will collect personal information directly from you where it is reasonable and practicable to do so. Sometimes we may be required to collect information about you from a third party, such as our contractors and agents, referees or from publicly available sources.

You may visit our website anonymously, or by using a pseudonym, and can refuse to supply personal information where it is lawful and practicable to do so. However, if you do so it may prevent you from engaging in certain activities and services with Legrand.

Unsolicited information

If Legrand receives unsolicited personal information and we determine that we could not have collected the personal information from you, and the information is not contained in a Commonwealth record, we will, as soon as practicable but only if it is lawful and reasonable to do so, destroy or de-identify the information.

Passive information collection

Legrand uses various technologies, such as cookies, to collect anonymous information from users of its website. This information helps us analyse website traffic and guide development of the website. Most web browsers automatically accept cookies but you can modify your browser settings to disable them. If you do so, some parts of the website may not function properly.

Why do we collect, hold, use and disclose your personal information?

Legrand collects, holds, uses and discloses personal information:

  • for the purpose for which it was collected,
  • for any purpose to which you have consented to, or
  • for any related purpose where you would reasonably expect us to use or disclose the information.
     

Such purposes are varied and may include:

  • supplying products and services
  • undertaking and completing transactions with parties with whom we do business,
  • meeting our legal and regulatory requirements;
  • providing customer support;
  • improving customer service;
  • developing, researching, improving, distributing and marketing our products;
  • performing internal administration; and
  • maintaining business relationships to enable us to carry on our business.


How do we use and disclose your personal information?

Disclosure of personal information to third parties

In the course of business, we may be required to disclose personal information to third parties. The types of third parties we may disclose your personal information to include:

  • our insurer, regulatory bodies, government agencies, law enforcement bodies, Courts or other parties we are authorised or required by law to disclose information to;
  • and our agents, contractors and external advisors who we engage to undertake our business functions and activities from time to time or who assist us in undertaking our business functions and activities.
  • the data may also be processed, on behalf of Legrand, by external parties designated as external data processors, including, without limitation:

- third-party IT service providers and IT support providers that are engaged to carryout the above activities;
- other Legrand Group companies, for the above purposes.

Legrand may sell, buy or merge or reorganise its businesses and such transactions may involve the disclosure of personal information to purchasers or prospective purchasers or receiving personal information from sellers.